Frequently Asked Questions
Everything you need to know about bringing Minimax into your home.
What is the typical delivery timeframe for furniture?
Standard shipping for in-stock items typically takes 5-10 business days. For larger furniture pieces, our white-glove delivery service will contact you to schedule a specific arrival window.
Do you offer a warranty on Minimax home products?
Yes, all Minimax furniture and decor items come with a comprehensive 12-month limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or final sale items are not eligible for return.
How can I track the status of my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.
Are the materials used in your products eco-friendly?
Minimax is committed to sustainability. We prioritize FSC-certified woods, recycled textiles, and non-toxic finishes across our entire home collection to ensure safety for both your family and the planet.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm to help you create your dream home on your own budget.
