Returns & Exchanges

At Minimax, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for items in their original condition. Whether it's a change of heart or a damaged delivery, our streamlined process ensures your home shopping experience remains stress-free.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Carefully place the products in their original packaging, ensuring all tags, manuals, and protective inserts are included to prevent damage during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or dispatch your exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing